With customer experience a major challenge across the insurance claims lifecycle, we’re bringing together claims leaders from MS Amlin, Berkshire Hathaway Specialty Insurance and Ingenin - to share their expert insight on how to deliver a superior claims customer experience.
Join the webinar: The Moment of Truth: Deliver Customer-Centric and Seamless Insurance Claims (July 18th, 3pm BST): http://bit.ly/2tCBhpy
Get exclusive access to actionable insight to develop your customer experience strategy, including:
Process claims quicker and give the customer control: Use process automation, self-service claims options and straight through processing, rapidly reduce claims resolution times, to a) make customers happy and b) save you time and money.
Keep customers in the loop and reduce frustration: Overcome the biggest complaint - not knowing the claim status. Deliver real-time updates using automated communication, customer portals and equipping all touchpoints with up to date information
Build transparency and customer focus connecting by your supply chain: Enable greater data sharing amongst different parts of your business to gain speed, reduce costs and the need for different customer touch-points, delivering more transparent and customer-centric claims
(FYI – if you can’t join live, you can have the recordings if you register).