The global insurance protection gap is one of the most pressing issues facing our society. With this in mind, The Geneva Association has analysed the potential contribution of digital and mobile technologies to narrowing protection gaps in both mature and developing markets, through enhancing the awareness, affordability and appeal of insurance products and solutions. Dr Kai-Uwe Schanz and Dr Fabian Sommerrock share the Association’s recent research report which was complemented by and validated through 23 executive and expert interviews.