Why insurtech should avoid incrementalism

It’s 2021 and fintech is more than mainstream. The neo-banks are snapping at the big banks’ heels, Robinhood traders are dominating the headlines, and more mortgages are being done online than not.

Big institutions are taking note. In The Start-Up Enemies of Wall Street Are Booming, the New York Times observes that fintechs are “building on people’s growing familiarity...with tech tools and digital payments, a shift that has accelerated in the pandemic,” and notes that, “banks are extremely vulnerable because they have not kept up with what customers expect.”