Why Insurers Should Look for Emotional Intelligence in Hiring and How to Spot It

Acccording to the World Economic Forum’s 2016 Future of Jobs Report, emotional intelligence will be one of the top 10 job skills in 2020. The sought-after skill is actually a collection of personal traits including self-awareness, empathy and self-regulation, which have come to be described together with the single term “emotional intelligence” or EI