UK insurers plan technology spend to stave off start-up threat

Rising expenses and falling investment returns will outpace growth in premiums and business volumes at UK general insurers during the next three months, according to the latest Confederation of British Industry/PwC financial services survey. The survey found insurers are investing heavily in technology to tackle rising costs and efficiencies, as well as to drive growth through new products and reach new customers. While regulatory spending has been tracking down in recent quarters, the survey found it continues to be a key driver of capital expenditure.