The Syndicate: Customers cancelling policies due to perceived ‘poor value'

A lack of perceived value in protection policies is leading to cover being cancelled, according to a report from The Syndicate, the research arm of Protection Review. When researching people who had held protection and health insurance products, many had subsequently cancelled their cover because they didn't see the benefit in them. Others felt they had better things to spend their money on, or had changed their mind during the cooling off period - all pointing towards them not seeing enough value in the cover they had purchased.