insurancethoughtleadership
The Next Wave of Insurtech
![](https://insurtechnews.com/uploads/news/external/8AoRLh2X.jpg)
The first wave focused heavily on upgrading customer experience by emphasizing digital channels, data analytics and user-friendly interfaces. But there remains ample room for further improving specialty lines, embedding insurance into transactions, closing protection gaps and streamlining workflows for agents and brokers.