Lessons InsurTech can learn from the iPhone

Fueled by nearly $5 billion of investments in 2020, the InsurTech industry has reached a new fervor — and rightfully so. A host of next-generation technologies are transforming every point of the insurance value chain: Internet of Things devices enabling personalized ratings, telematics data powering usage-based insurance products, drone inspection services verifying claims and AI chatbots delivering interactive customer experiences — just to name a few.