Insurtech – front office fad or back office bombshell?

The recent CSFI Insurance ‘Banana Skins’ survey of risks facing the insurance industry found that executives are more anxious about the future than at any time in the past 10 years. The big story of this year’s survey is the significant rise in concerns about what the CFSI has dubbed “operating risks” – a cluster of risks that includes, in particular, advances in technology that are challenging the industry’s usual way of doing things.