In China, online bargain hunters, burned by subpar goods, begin to insure their purchases

Alibaba Group’s Singles Day online shopping festival is a 24-hour spree full of tantalizing deals on electronics, clothing, and cosmetics. It’s been held annually on November 11 since 2009. Shoppers place pre-orders on the eBay-like shopping platform weeks before the big day and eagerly await the official opening at midnight.