Insurance in an age of customer intimacy and Internet of Things

A new global survey of executives was conducted by The Economist Intelligence Unit (EIU) in June 2014 and sponsored by SAP. The EIU asked 338 executives at life and property/casualty insurers to weigh in on future changes in their industry. The respondents were selected for their ability to provide an informed, high-level view of the future of insurance. The group is senior, and the vast majority (86%) hold titles at the vice-president or director level, or higher. Over half (54%) work in the C-suite, and more than one in five (22%) are CEOs.