Forget Apps, Messaging Bots Are What's Hot Right Now
The robots are coming – to help run your life or sell you stuff – at an online texting service near you. In coming months, users of Facebook’s Messenger app, Microsoft’s Skype and Canada’s Kik can expect to find new automated assistants offering information and services at a variety of businesses. These messaging “chatbots” are basically software that can conduct human-like conversation and do simple jobs once reserved for people. Google and other companies are reportedly working on similar ideas.