In the world of financial services, insurance stands out as a sector that has been relatively slow to adopt new technology. This is creating a culture of legacy systems that insurance companies firms have to tackle. CSFI and PwC recently announced the findings of a survey that analyses risks within the insurance industry. It showed that firms' insurance practitioners', including those of insurance brokers, concerns about their ability to manage structural and technological change have risen sharply, jumping from #15 in the ranking in 2013 to #6 in 2015. Notably, many leading industry players, weighed down by existing infrastructure, have struggled to keep pace with the emergence of new technology.