Driving Usage Based Insurance Information to the Claims Process

While information derived from usage based insurance telematics hasn’t been fully utilized in the claims process, the benefits it can provide – consistency, efficiency and accuracy – offer a way to reduce claims costs according to David Lukens, LexisNexis director. Speaking at the Safelite Solutions’ Annual Customer Experience Conference held in Chandler, Ariz., last month, Lukens explained how claims can embrace telematics.