East Midlands-headquartered insurtech CET, which provides claims management solutions to the UK insurance industry, has enhanced its service levels and recorded significant growth – thanks to its COVID-19 response.

Before the pandemic, CET was already transitioning to a “working from home” model as part of its long-term strategy. It had successfully transferred 100% of its staff to remote working before the first lockdown came into force, enabling it to reach beyond its East Midlands headquarters to meet its recruitment targets.