Aviva redundancies: Insurer says 50% of claims can be serviced online

Brokers agree technology can help claims service but Unite Union slams the job losses. Brokers have agreed that technology can help the claims process following the announcement that Aviva is to put 120 commercial property roles at risk and close its Southend office. It is proposing to move work carried out in its commercial property business in Southend to Perth where its property claims operations are based.