American Family Insurance (Madison, Wisc.) has selected Innovation Group’s (Farmington, Conn.) Insurer Analytics, a component within the vendor’s Innovation Insurer suite, as part of the insurer’s claim process transformation. American Family sought an insurance-focused analytics solution that could be tightly integrated with the carrier’s existing claims system and which featured an extensive array of insurance key performance indicators (KPIs), at-a-glance executive dashboards and pre-built and user-configurable metrics, according to a vendor statement. American Family—which is the third-largest mutual P&C insurer in the nation—regarded as vital the implementation of an analytics system which enhanced its ability to scale quickly during catastrophe events, the Innovation Group statement adds.