Sheraton Grand Chicago, USA | Embed Speed & Accuracy for Cost-Efficient and Customer-Centric Insurance Claims. The insurance industry is entering an age of disruption and digital transformation, and as both the moment of truth for fulfilling the customer promise, and a significant cost centre, claims is a priority for transformation. With new technologies enabling both operational efficiency and a superior customer experience, from artificial intelligence to drones and mobile customer communication methods, it is a critical time for claims executives to explore opportunities to innovate their processes. At the Connected Claims USA conference, join claims visionaries and leaders to gain inspiration and tools for immediate implementation from innovative insurance case studies.