Sent on April 06, 2016

News
How Telematics Saves on Claims, Improves Customer Experience
05 APR 2016 | Insurers that are not already using the data from their telematics programs for claims would be wise to do so early in their adoption of telematics, as the task only becomes more difficult as more data is collected, according to a claims expert.
UK-based insurtech firm Instanda grabs spot in Microsoft programme
05 APR 2016 | Instanda has become the only insurance-based technology firm to be accepted onto Microsoft Ventures’ London accelerator programme. The company was among 11 selected for the fifth iteration of the programme and beat 365 other applicants in the process. Instanda founder Tim Hardcastle said the selection process was very tough and...
First Robot–Run Insurance Agency Opens for Business
04 APR 2016 | Goodbye agency principals, producers and customer service reps, hello Roberto Siber, CPCU. Siber is the buff, blue-eyed and bald principal of the Buyonic Insurance Agency in Austin, Texas. This insurance android is more evidence that the future of mechanized businesses has arrived, with robots marching out of computer backrooms and off assembly lines right onto the frontlines of the service economy.
6 important tips for insurance agency content marketing
04 APR 2016 | Insurance content marketing is a somewhat all inclusive term, as it impacts so many aspects of an insurance marketing plan. From social media marketing to insurance websites to blogging, insurance e-mail marketing and article publishing, insurance agents and brokers want to utilize high impact and highly relevant content. Consider these simple tips to help your agency follow best practices when it comes to content marketing.
Seeking a single view of the customer: Why insurance needs to embrace omni-channel
01 APR 2016 | Traditionally the insurance market has started by analysing a particular risk and understanding the potential liabilities that it creates. It then develops an insurance policy to provide cover against that risk and takes the policy to market. For hundreds of years the policy has been the axle around which everything in the insurance world has turned. The more modern thinking is that by segmenting customers, understanding their needs and developing products specifically tailored to meet them, insurers will be able to attract more of the customers they want, retain them for longer and increase their profitability over the medium to long term.
40% of Singapore companies to have cyber insurance by 2020, says AIG
01 APR 2016 | The cyber insurance market is forecast to grow 50% in Singapore this year according to AIG Asia-Pacific. A survey of chief financial officers and risk managers conducted by the insurer suggests less than 10% of Singapore companies have cyber insurance; AIG expects 40% of companies to have cyber insurance...
International: Telematics and the Gender Directive
31 MAR 2016 | The Gender Directive put a brake on underwriting purely on the basis of gender. So has it encouraged the development of telematics, which helps insurers price in a way that does not differentiate rates between males and females? Download Post’s article to find out more.
Opinion: The Rising Tide of Digital Distribution and What It Means for P/C Insurers - Carrier Management
31 MAR 2016 | The insurance industry is at a crossroads in its digital distribution transformation. When shopping for insurance, consumers increasingly look to carriers that can offer new channels of engagement, and those that cannot are losing their competitive advantage. Digital channels are here to stay, and more carriers are taking active steps to integrate digital capabilities into their existing IT infrastructure.
Claimable put the Insurance Customer first
31 MAR 2016 | Responding to a claim is the moment of truth for insurers. It is the point in time when customers get value from the insurance policy they bought. And yet, this is where many insurers get it wrong. Having spent so much time and effort to acquire the customer in the first place, they fail to deliver when it matters most. This week, Rick Huckstep talks with Miles Tinsley, founder and CEO of Claimable, the InsurTech that puts the insurance customer first.
Erie: Multi-tasking Drivers Distracted by Texting and Snapping Pics
30 MAR 2016 | People aren’t just multi-tasking at work and home; a new analysis shows they’re also doing double duty while driving. Erie Insurance analyzed social media data to coincide with Distracted Driving Awareness Month and gain insight into what drivers are doing behind the wheel.
Insights
We have the framework
16 MAR 2016 | In Italy, this transformation is exemplified by the adoption of vehicle telematics. According to the latest IVASS data, black box became an integral part of 15.5% of new policies and renewals during the third quarter of 2015. Auto #insurance #telematics mainstream in Italy: penetration >15% [Click to Tweet] The insurance sector is now seeing the same dynamics already experienced inmany other sectors, including financial services: with startups and other tech firms innovating one or more steps of the value chain traditionally belonging to financial institutions. InsurTech has seen investments of almost $2.65 billion coming in during 2015 compared with $0.74 billion in 2014. Similar to FinTech in 2015, it’s now InsurTech’s turn to define the elements to be included in the observance perimeter, this being a main point of debate among analysts.
Caught on camera: your customers on connected insurance
24 MAR 2016 | In the run up to the Insurance IoT Europe Summit, Insurance Nexus – a division on FC Business Intelligence - took to the streets of London to canvas public opinion about insurance. They caught six unsuspecting individuals who were willing to share their views on insurance and gauge their response on how connected things can help insurers give them better service.
Agenda
Connected Car Insurance Europe 2016
12 APR 2016 | This is the largest and most comprehensive forum in Europe dedicated to connected car insurance. With over 400 attendees from across 25+ countries globally and 50+ executives speakers, this event will address the technological challenges and new business models to impact the motor insurance industry as it converges with the connected car.
International insurance fintech and innovation conference: DIA Barcelona
20 APR 2016 | DIA is dedicated to accelerating the crucial digital transformation of the industry. DIA is the first global community and two-day conference connecting change agents at insurance companies to fintech leaders. DIA Barcelona will feature two days full of insurtech innovations with an impact. Solutions that drive cost efficiency and boost customer engagement and revenue growth. DIA is the yearly shot of inspiration to speed up effective digital strategies at any insurance firm.