Registration and Networking

Getting Acquainted with the conference environment

Welcome Note by Altaworld

Opening remarks by Chairperson

Vinita Jajware-Beatty, President, Toronto Insurance Women's Association

Panel discussion: Changing Dynamics of Women leadership in insurance world

Moderator: Vinita Jajware-Beatty, President, Toronto Insurance Women's Association

Panellists:

Megan Duty, Vice President, Puritan Life

Tracey Sharis, SVP, Ironshore

Lizzie Bronte, Technology Delivery Leader, Nationwide

Gina Hardy, Chief Executive Officer, North Carolina Joint Underwriting Association

Brittany Nevins, Captive Insurance Economic Development Director, State of Vermont

Does your insurance coverage suffer from Imposter Cyber Syndrome?

Besides price, is there really a difference between the cyber coverage imbedded in the package policy vs. the stand alone cyber policy? Just because your policy includes the word “cyber” on the declarations page, does not mean that you have all of the extended coverage terms and limits to effectively protect your interests from a cyber related attack. Even stand alone policies differ from one insurer to the next. Make sure that you are insulating your risk by negotiating the most comprehensive terms available in the marketplace, because not all cyber policies are the same.

Jennifer Wilson, SVP, Cyber Practice Leader, Hub International

Are we there yet? Digital transformation is a journey, not a destination

Over the past two plus years, we have learned that the “new normal” for the insurance industry includes the ever-changing experience expectations. Meeting continuously changing needs means we need to change our approach, too.
• Rethinking who is the customer
• Embracing an agile focus on specific interactions
• Casting a wider net for the data that drives our priorities

Meredith Barnes-Cook, Vice President of Industry Groups, Ushur

Morning Refreshment & Networking

Under Pressure: How Insurtechs Navigate Competing Demands

Industry buzz has disparaged InsurTech former-unicorns for rapid growth at the expense of sustainable operations. But there’s always more to the story. Straight from the “trenches," this session will present hard truths about founding, growing, and exiting an Insurtech. Not just for founders, this discussion is relevant to everyone in the innovation pipeline.

• balancing venture capital vs. the trap of perverse incentives
• build vs. buy for technology development
• tension between innovation vs. legacy: both systems and mindset
• the role of mission to drive alignment

Kate Stillwell, Founder and CEO, Jumpstart Insurance

Round table: Digitizing the customer experience for Future

Moderator: Vinita Jajware-Beatty, President, Toronto Insurance Women's Association

Panellists:

Manisha Dias, Head of Partnerships SCOR

Bobby Shrivastav, Co-founder & Chief Product Officer, Benekiva

Lilit Davtyan, CFO & EVP, Phonexa

Dora ClementsVP, Digital Transformation for Benefits, Contact Centers, and Enterprise Initiatives, UNUM

Priya Raghunatha, SVP, Digital Product Mgmt & Client Experience, Marsh Mclennan

Lunch and Networking Break

RegTech for InsurTech: Laws and Regulatory Oversight Impacting Our Industry

• A brief history of RegTech and the current landscape as it pertains to insurance
• Review market regulatory trends impacting insurance and setting the stage for RegTech solutions
• Learn considerations when building and deploying digitization and automation, including AI tools and ML models
• Recommendations for implementing a reg tech solution(s), including key takeaways to raise with your business to prepare for upcoming and inevitable regulation 

Lori Welty, Senior Product Compliance Attorney, FINEOS

Leading Cross-functional teams to accelerate innovation

Disruption is the new norm. We are seeing traditional industries such as insurance and automotive undergoing a digital revolution with the proliferation of Big data sources such as the Internet of Things (IoT) and Connected Car to new frontiers such as autonomous vehicles. Today’s leaders developing innovative products are required to manage cross-functional and highly skilled multi-disciplinary teams composed of Product Managers, Data Scientists, Cloud Engineers, and UX/UI designers. In this workshop, you will learn about how to inspire and empower teams to thrive in a faced paced and disruptive environment.

Key Takeaways:

• Develop core competencies in developing AI-based product strategy
• Create a supportive environment for cross-functional teams to succeed
• Case studies from Insurtech to showcase how traditional industries are being transformed 

Lakshmi Shalini, VP Risk & Insurance Analytics, Cambridge Mobile Telematics

Operationalizing Agile Machine Learning Product Teams

We shall discuss the key challenges facing an insurer in their AI/ML transformation journey. This will be followed by a discussion on how to overcome those challenges, including the required ML mindset, process, team and technological capabilities that can help accelerate an insurer's adoption of actionable ML-driven insights to support business decisions.

Zehra Cataltepe, CEO & Co-Founder, TAZI AI

Afternoon Refreshment & Networking

Connect the dots: Save Victims trapped by human trafficking

There’s a hope that pervasive evil of human trafficking may be thwarted by the innovations of disruptive technology. One goal is to create new communication pathways between industry and insurance.

Michelle Osborne, Associate Professor, Management & Chair of Business Administration, Campbell University School of Business

Power of Social Media for Agents

Social Media is continuing to be an important tool to building customer engagement, but what’s the best way optimize your social strategy? You’ll leave this session with a better understanding of the latest trends in social media and steps you can take to implement a effective program with your business. Key topics that we’ll discuss during this session include:

• Importance of implementing a top-down social-selling program and how it can drive business growth
• Social media trends to pay attention to
• The role community management plays in building loyalty
• Paid social – when and how

Kristi Daraban, Associate Vice President, Social Media, Nationwide

Kathyn Yun, Director, Social Media Enablement, Nationwide

Closing remarks by Chairperson

Networking & Drink receptiong

Day 1 – End of the Day Networking